Came in for a refill and The lady cut down one of my long acrylics and then after that asked if i want them cut when it was already too late so i was left eith nails as short as my natural nails instead of long claws! Shes very precise with the nails she did but they were not what i wanted and while i was there she was making videocalls and watching a movie while sometimes havjng a look at my nails. Horrible customer experience. Place looks very dirty.