The manicure I received was good, the beautician really knew her stuff and I am happy with the result. However it was not a very relaxing experience and the facilities seem quite dated. I would have scored more highly if the surroundings were a little luxurious, e.g. comfy chair rather than a garden chair. Also the beautician was discussing things of quite a personal nature which I didn't think we appropriate for the ears of a first time customer, it made me feel a bit awkward!