The massage itself was wonderful, lasted for a complete hour and was tailored to my needs. There was an issue in staffing; there was no one available to open the door so I had to wait outside on the street until the first client finished. When I called the number given to ask, the owners were very solicitous and prompt, but as they weren't on the premises they couldn't do much.
Just an excellent massage - far better than those had in the West End spas or in New York. Extremely well trained and lovely therapist, deep massage and really professional. Only one star docked for the fact that it is part of a salon and sometimes faint noise comes in through the doors (but otherwise just fabulous).