Although I was challenged on the phone about using a Treatwell voucher at this salon due to them loosing out on 30% of the fee, my appointment was moved several times without me requesting nor any prior notification and being told it would cost an extra £10 to use the sauna, the massage was good. I had a one hour full body massage with quite a bit of talking which aided towards a consultative approach. It felt challenging at first to get my appointment but once I was there the massage was nice.