Paula is kind, welcoming, talented and really listens to what her client wants but will also give honest answers as to what is achievable and ensure you understand the best course of action for healthy hair.
The other stylist and assistants were welcoming and inclusive. Making sure you joined in the various conversations and had all you need whilst the treatment was developing.
The salon chairs, workstations and backwash were sanitised after every use so the salon felt clean and safe.
The salon was very clean and the staff were very conscious that everyone had to wear a mask, and anti bac when they entered.
The cut was a little shorter than desired but still a good cut. I hope to go back and have the ends tidied up