Kavita was fantastic! She was very welcoming and friendly, and she knew exactly what she was doing. She was efficient and made me feel very comfortable. And the results of both treatments were fab :)
The therapist did not introduce herself. The room was cold, uninviting. The light was too bright and the music awful.
The bed was not covered properly with blankets. The head towel/rest was rough and folded in a way that it was scratching my skin when facing down (it was painful and not relaxing at all). Eventually it fell on the floor and I was lying on the plastic cover of the bed. I paid for a whole body massage. She did not massage my arms or shoulders and did a poor job on my legs.