Bounce Hair & Beauty & Aesthetics Reviews
94 Forest Hill Road, East Dulwich, London, SE22 0RS
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904 reviews
I was left highly disappointed with the treatment as the lady told me I won't get a full manicure and pedicure, even though the specification on treat well was 'Gel manicure and pedicure'. She told me 'I should have known that because I paid so cheap', which I thought was rude as it was not my fault I was mislead. I was unhappy in the way my query was dealt with and this made the rest of my treatment cold and unwarming.
I went in for a blow dry and hair cut and my hairdresser was thorough and knowledgeable and made me feel at ease
Staff were very welcoming. However I doubt if the Albanian lady who gave me the haircut, has had any previous experience with Afro-hair! I'm not happy with what the hair style I ended up with, so I declined the other services/tinting/colouring I booked. Had to wear a hat to leave the salon.
The stylist also had very strong tobacco smell on her, from smoking (?) and for someone who doesn't smoke, it was a difficult to endure.
After waiting for 30 minutes to be seen, I was informed that the treatment (pedicure & gel manicure) was in fact just a colour change. And that ‘if I’d looked at the treatment and not the price I would’ve seen this. A pedicure as I know them, is soaking your feet and tending to nails, cuticles etc. Not in ‘Bounce’ it’s just a dry file and change of polish. Very disappointed, as I’d already waited 30 mins over my appointment time.
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