Staff were friendly and the salon was clean and welcoming. My only comment is that for a 2 week pedicure, mine has already chipped on 2 toes after 5 days :( only slightly so not too noticeable yet!
I came to Bounce on the reccommendation of my housemate who goes very regularly. I wish I hadn't. I'm really upset by my experience.
I went in at 1pm for my appointment (Wash and Blowdry and Mini Manicure) and left at half 3. I was left sitting for ages whilst they cut other people's hair, when I went over to the sink for a wash the owners daughter spent about half an hour washing my hair once, not twice, and I definitely had no conditioner, even though the owner (who took over when she realised her daughter wasnt washing my hair well) said she did. I'm not an idiot!
The woman who blow dried my hair (Mary) was lovely and did it nicely, but my mini manicure took ages, and didn't dry by the time I left. I wouldn't have minded but I went in for a birthday treat and I had a hall to decorate. By 4.30 my nails still hadn't set and I had to remove the manicure as it smudged and came of when you so much as LOOKED at it. AND I was charged the price of a full manicure!! Not even the mini one, and because it was mini I didn't have any of the good stuff, or even real nail shaping. I'm so upset I can't even go back to argue for a refund, it really ruined what should have been a relaxing experience for my birthday. Would not recommend.