Really love this salon usually. All the staff are lovely and friendly. However I asked to get an inch trimmed off the ends of my hair, the hair dresser ended up taking over 2 inches off. It was a lot shorter than I wanted it to be so I left quite disappointed. I would recommend it to others and would go back myself as long as the other member of staff was the one cutting my hair and she was brilliant the last time I went
I have been a customer for a while & always have Sue to cut my hair! This time my appointment was changed so I could have Sue however for some reason Oz who is a lovely girl took over why I do not know! I had chosen a style with Sue & asked that it just be a little longer. Oz combed my hair & asked what I was having looked at the picture & started cutting Sue came out & I thought she was going to take over making a comment oh you've taken my client I trust you! It was the worst cut I have had it was nothing like the style she put rollers in (something my hair does not need) then combed it out it was awful I cant describe what it looked like I started pulling bits to make it a bit better I was chocked. I paid (& prices had gone up) & left in a hurry came home & cried...... what I want to know is why she just took over why was my appointment changed to have Sue if this is what was planned?? I'm really sorry Oz you are a lovely girl but you did nothing for me every time I look in the mirror I want to cry I came home & re washed & tried to do something with the mess you made so so disappointed not sure I will ever go back.