Bounce Hair & Beauty & Aesthetics Reviews

94 Forest Hill Road, East Dulwich, London, SE22 0RS

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Reviews are written by customers after their visit.

4.5
903 reviews

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Written by our customers, so you know what to expect at each and every venue.
I have been a customer for a while & always have Sue to cut my hair! This time my appointment was changed so I could have Sue however for some reason Oz who is a lovely girl took over why I do not know! I had chosen a style with Sue & asked that it just be a little longer. Oz combed my hair & asked what I was having looked at the picture & started cutting Sue came out & I thought she was going to take over making a comment oh you've taken my client I trust you! It was the worst cut I have had it was nothing like the style she put rollers in (something my hair does not need) then combed it out it was awful I cant describe what it looked like I started pulling bits to make it a bit better I was chocked. I paid (& prices had gone up) & left in a hurry came home & cried...... what I want to know is why she just took over why was my appointment changed to have Sue if this is what was planned?? I'm really sorry Oz you are a lovely girl but you did nothing for me every time I look in the mirror I want to cry I came home & re washed & tried to do something with the mess you made so so disappointed not sure I will ever go back.
Had Oz for a cut and blow dry. Was really pleased Oz took a lot of time on styling it after with rollers and I left very pleased. The girl that was my hair was really good too.
I went in for a cut and blow dry. It was the worst hair dressing experience I have ever had. Firstly, my hair was yanked and they really weren't caring about what they were doing, I left looking absolutely ridiculous (my hair looked matted and dry) and then they had the cheek to over charge me by £10! And I double checked the website when I got home and they definitely overcharged me ! I'll be going back in with the recipt and let the owner know what has happened. Never go there !!
I had a great experience here - lovely staff, giving me advice on my hair and listened to what style I wanted. I don't cut my hair often (twice a year) and they didn't pressure me or make me feel silly! They offered me some good deals for the future on colour and cuts for if I returned. I would definitely go back.
The cut was good, but for the price of £35, I'd usually expect a better experience. The salon was very basic and the hairdresser and I were the only people in there. I'm unlikely to return though I am happy with my hair, just not the experience.