A trainee started to do the wax and was clearly untrained so had to hand over. The person who took over (not the person booked) caused hair breakage, pinched me in intimate areas with the tweezers, left lots of hair and I left sticky all over. Awful!
The steamer was super hot on my face and burnt a little bit of my skin below my eye. Was left in the room for ages either the steamer on my face so it was super intense and not that relaxing tbh…