I was very disappointed by the service. Not only did the beautician hurt me with her technique, leaving me with a painful bruise on my upper leg- but initially she tried to blame me for not holding the skin correctly. She then iced it, and continued. In doing so she set the roller directly on my skin, nearly burning it and manevoured onto the bed which slipped so I nearly fell. It made an already vulnerable experience very uncomfortable. She apologised, but I won't return. I do not recommend.