My daughter & I both had treatments and were very pleased with them and our care. The facilities were excellent, as was our lunch. We would love to return for similar treatments. The only issue I could raise is that, when trying to contact the Spa section of the hotel, I made three calls and left messages but no-one got back to me. I appreciate that a Therapist was off sick and our appointment times had to be changed - no problem - but contact with staff could be easier. Only that one issue!
Hotel was extremely clean. Beds very comfortable.
Spa treatment was excellent but spa facitiles not the best & out of order for a good part of our stay.Changing room facilities were basically like a cupboard. One tiny shower with no where to hang a towel so privicay nil. Wouldn't rate it as a good Spa break.
Food was average.
Afternoon tea - cakes were very dry only had a taste & left the rest. If I had to have paid separately I would have not have been happy.
Staff polite & helpful.
Friendly staff and very helpful.
Any questions I had they answered and was happy to help .
The therapist was friendly the Swedish massage was very relaxing not to much pressure so just right .
The pool was abit cold but the rest was great .
Then up at the restaurant/bar it was quiet we had our meal the food was tasty and well presented.and again friendly and helpful staff .