After being greeted I was told to be ‘super silent’ during the treatment. The first thing that happened in the massage was hot oil was placed on my back without warning. I said OUCH that is HOT. After saying some people expected it to be warmer/cooler I said ‘I didn’t expect anything’. An apology was then given. At the end I said I felt tight in my left top shoulder and neck, which the masseuse ignored. The attention to my legs and to my fingers had been quite good.
My husband and I booked a full body massage, I had Ruby who was really good, she asked me what pressure I would like, the room was lovely and warm and played relaxing music.
We used the facilities after which were good, although there was a strong smell of sewage near the ladies changing rooms.
Lunch was really good and staff were friendly.
Would definitely return
Staff were very friendly and most helpful and explained things fully.
Amenities were very good and very clean . We had lunch there and the food was excellent
We have visited this venue for a Spa Day on several occasions, we’ve always enjoyed all aspects of it. Our lunch was great, gym & pool facilities were good. It would be nice if they made the female changing rooms more user friendly. They are very small, only has 1 shower (which has a broken shower riser) and 1 very weak hair dryer and it’s actually quite cold in the room compared to other areas.