We are 5 ladies who came for a weekend of celebrations. 4 of us stayed 2 nights for the blissful spa, 2 for 1 night. We all had 2 amazing treatments.
Josh on reception was fabulous. He rearranged rooms so that all 4 rooms were on the same corridor. He made sure that we understood everything about our package. He arranged a room for an extra friend who decided to come last minute for 1 night and ensured that she was near us.
Josh really went the extra mile to make sure we were all together.
We weren’t made aware that the steam room was out of use till we arrived, I would have rebooked to another day in all honesty. Me and my friend had a classic facial, I personally really enjoyed mine and my therapist was lovely and asked me questions how I would like the treatment to go ahead but my friend didn’t get asked questions or offered the same things I was which is disappointing. The facility was really relaxing as a whole and I like that the lights were super bright, loved that!
Although we arrived 20 mins early, buy the time we spent paying for a robe each that should of been provided with slippers for free , and went through the schedule with the two lovely therapists, we had lost 20 mins of our first treatment, but what what we did have was relaxing and we enjoyed the spa
The massage was one of the best ive ever received and really did the trick for what felt like a trapped nerve in my shoulder beforehand. Facial was lovely too. In treatments, Ruby was friendly and attentive. All staff were very professional and friendly. The facilities and atmosphere are lovely. We've been before and will sefinately come again!