Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
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2914 reviews
Absolutely recommend this hotel. Would definitely stay again. The staff were so welcoming and friendly. Food yummy! We just chilled out without no interruptions. The spa treatment was a good additional choice. The room was a little warm and with the winter duvet, too hot!! But a fan was provided in the room. Well done Westcliffe Hotel.
Swedish Massage
Anna was amazing, my friend and i had booked facials but my friend had a bad back during our stay at the hotel and asked Anna if she could give her a shorter facial and add a back massage into her time. Anna was so caring and saw my friend was in a lot of pain. We were both so relaxed after our treatments. Thank you Anna
Treatment by Anna (No Nails or Pedicures )•
Swedish MassageShow all…
The good bit...
The staff were very friendly and professional. Our therapists and treatments were lovely.
The not so good...
We felt the facilities were tired.
The changing room was terrible with only one small shower and broken lockers.
Lunch was OK.
We were surprised that robes, towels and slippers were chargeable.
Sadly we won't be going again.
ManicureShow all…
Food was not great waited a while for it to come out and when it did was cold it was the worst lasagne I've had didn't use the spa but changing rooms were not very clean
Swedish Massage
Went with a friend booking got messed up less then 24hours before
Spoken too very rudely by you
G staff on phone requested to speak to management they resolved it
Attended and my friend left treatment in tears following feeling discriminated against as she had a diserbility is cerebal palsy left 22 minutes not knowing what was happening
I had had my treatment at that point but ruined the whole trip for us both so disserpointed as it could of been lovely poor customer care and experience
Treatment by Anna (No Nails or Pedicures )•Swedish Massage
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