The spa was nice and the price was great. The afternoon tea was delicious. The cleanliness could be improved and the jacuzzi wasn’t very appealing due murky water.
The whole experience would have been much more relaxing if it had just been a bit warmer. I asked for the heating to go up in the treatment room twice and the therapist was unable to. In the restaurant it was also a bit chilly too. I know the outside temperature had dropped a lot that day, it seems the hotel hadn’t adjusted accordingly to make it a more pleasant experience. Other than that, we enjoyed our time there.
The facilities are wonderful but could do with a deep clean and a bit of tlc especially in the changing rooms. Overall, the afternoon tea was lovely, the massage was fantastic and the staff were great. I have already recommended this spa to friends and family.
On arrival we were informed that there were no slippers or lockers available due to no delivery, the main pool was closed meaning that the pool was over filled by other hotel users so space was a bit of an issue, we had booked a spa package containing a two course lunch however when we tried to order this we were informed it was only main and pudding you didn’t get the choice of having a starter instead and the choice of pudding was minimal. Overall we were disappointed by the spa package provided
Very peaceful, relaxing atmosphere throughout spa. Therapists very welcoming and professional. Both my treatment and my friends were heaven. I fell asleep half way through my massage it was so relaxing but firm enough for me to feel before I fell asleep and the day after.