During treatment I was not asked areas I wanted working on it wether the pressure was ok this has meant I have a great deal of shoulder pain following this treatment. The facilities other then this were good
Far too many people in the spa, not enough seating, changing and locker facilities woefully inadequate. The afternoon tea was good but the seating area furniture was old and broken, sandwiches and cakes arrived but had to ask for the tea as this was not forthcoming. The Christmas decorations were poor and looked half finished. The staff were friendly and the massage was excellent.