Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
Check availability and book onlineReviews are written by customers after their visit.
2938 reviews
Anna was amazing, my friend and i had booked facials but my friend had a bad back during our stay at the hotel and asked Anna if she could give her a shorter facial and add a back massage into her time. Anna was so caring and saw my friend was in a lot of pain. We were both so relaxed after our treatments. Thank you Anna
Treatment by Anna (No Nails or Pedicures )•
Swedish MassageShow all…
The good bit...
The staff were very friendly and professional. Our therapists and treatments were lovely.
The not so good...
We felt the facilities were tired.
The changing room was terrible with only one small shower and broken lockers.
Lunch was OK.
We were surprised that robes, towels and slippers were chargeable.
Sadly we won't be going again.
ManicureShow all…
Food was not great waited a while for it to come out and when it did was cold it was the worst lasagne I've had didn't use the spa but changing rooms were not very clean
Swedish Massage
Went with a friend booking got messed up less then 24hours before
Spoken too very rudely by you
G staff on phone requested to speak to management they resolved it
Attended and my friend left treatment in tears following feeling discriminated against as she had a diserbility is cerebal palsy left 22 minutes not knowing what was happening
I had had my treatment at that point but ruined the whole trip for us both so disserpointed as it could of been lovely poor customer care and experience
Treatment by Anna (No Nails or Pedicures )•Swedish Massage
Very comfy and clean hotel. Only downfall was that we had a £50 voucher, I rung up before we visited and asked if we could use and was told yes, so booked am extra night which this voucher was going to be used against and on Monday was told we couldn't use it. If we had known this we wouldn't have come down for an extra day
Swedish Massage
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