Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.4
3214 reviews

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Written by our customers, so you know what to expect at each and every venue.
Had to walk across hotel to use a locker, staff in reception did not explain where to go for treatment
The West Cliff Spa hotel was great. We were booked in for two nights with Spa treatments and bed and breakfast and evening meals. The food was lovely and we had a good selection to choose from. All the staff were very friendly. The hotel is only a 10 minute walk to the centre which made our stay that much nicer.
We came as a hen group and had an amazing time. The hotel was clean, tidy, food was amazing and the spa was perfect. I will 100% be making a return visit to this hotel and would recommend it to all my friends and family. Can’t wait for a return 😊
Visit was lovely but was rather let down before hand when trying to get through to the spa, leaving my name and number more than once for some to get back to me, which never happened! It took me a week to get through to them! Also my daughter booked an extra treatment on the day, paid for it and we waited around especially for it as it was later in the day, once she was sat waiting for 15 minutes she was told that she hadn’t been booked in at all and that they now couldn’t fit her in! Little disappointed as once we had managed to get booked in and get to the hotel we had a lovely relaxing day.
Me & my husband enjoyed our relaxing spa day. We paid the full price (no offer) and for that price we thought some areas were a bit poor; the changing rooms were crampt, chaotic, lacking in space, wet & full of discarded robes & towels. My husband didn’t like the downstairs pool, thought it very dark and we noticed the ceiling was in poor condition. However saying that, we enjoyed our day. All staff were lovely, cheerful & helpful. Lunch was very tasty. We would come back again but wouldn’t pay full price.