This was our second visit for a spa day and we were not disappointed. It was just as enjoyable as the first time we came. Staff are all very friendly and the massage was perfect. A great spa day finished off with bubbly and afternoon tea, beautifully prepared. Thank you Westcliff - keep up the high standards!
Disgusted that both our swimming costumes and silver rings went discoloured after using the Jacuzzi on saturday . Costumes were "bleached" even more disgusted that hotel blamed our washing powder not the facilities!! Spa manager refused to even talk to us. Even receptionist agreed with us but nothing could be done.Have written to customer services but as yet email not even acknowledged...very very disappointed. Won't be recommending or using again .