Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
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3320 reviews
Issues included:
Booking treatments. We felt we were not listen to.
Cleanliness of the spa facilities.
Unable to use the jacuzzi.
Loud banging noise in the sauna.
Cold pool.
Other guests eating foot and using phones isn’t the relaxation room (recommend implementation of signs).
However, the staff were friendly and provided a good service when we had our massage and we did enjoy our time.
Verified review
Great massage, good facilities. The changing rooms are a bit ‘tired’ and the whole spa was a bit dirty (hair and dirt on floors when walking between rooms). Other than that a nice evening.
Verified review
We attended a spa weekend for a Hen party at West Cliffe. Not really sure where to begin..the staff were not friendly or helpful, there were a few who were nicely but overall staff were short. The spa area was beyond disappointing - a really tiny pool which was dirty, a small jacuzzi and a whirlpool that only came on when it felt like it. Definitely would never go back for a spa weekend. Food was lovely and the massages we got were divine- otherwise avoid!
Verified review
I have never done anything like this before and it was a treat with my 16 year old daughter. We had a great time. The staff could not have been more helpful and accommodating and due to the location it was so easy to pop out to the beach and the shopping areas. Bournemouth was great place to visit. Thank you
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