Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
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3167 reviews
I am disappointed to be asked to leave a review having already emailed the hotel directly and have not been replied to.
Firstly I'd like to say thank you for what overall was a lovely spa day. Your facilities were very relaxing especially the aromatherapy cave, your bar staff were attentive and we enjoyed our cream tea.
Our treatments, two Swedish massages, were booked in for half three. My friend went in at half three. My therapist was finishing off someones nails which delayed my appointment. I went in at 3.41 as I text my friend to say I'd gone in late. I thoroughly enjoyed my massage although felt it hadn't been as long as it should be. I checked my phone when I got off the bed and I had been in the treatment room for 17 minutes. Given that this was the main reason for the spa visit I was disappointed that my time was squeezed. She took the time to finish off someone else's nail appointment and I would have appreciated my full time. I feel it is unacceptable to sacrifice my time to catch up.
Swedish Massage
Thank you to melissa and lisa for our great massges and also for my lovely facial. Both ladies were excellent and really made my husband and I feel at ease. We came away so happy and rejuvinated. We couldn't fault anything about our experience. And will definitely be back. Thanks again. X
Swedish MassageShow all…
I had booked a treatment of neck and back massage but found the room too small with no windows and claustrophobic this brought on panic for me so I was unable to proceed I was hoping for a refund but this did not seem likely I offered my friend my treatment but this was not possible until 4:15 which was too late for us .So i guess i have paid for a treatment I could not have . The pool was dirty as was the ceiling in the pool there was also a shortage of lockers . The cream tea was very good . They could do a lot better as far as the spa is concerned
PedicureShow all…
Great facilities, very helpful staff and very relaxing spa treatments. Was extremely refreshing to have no hard sell of products after the treatments. Cream tea was lovely. Very relaxing day and could definitely have stayed longer!
Swedish MassageShow all…
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