Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
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2941 reviews
Massage was fabulous. Staff very helpful. Changing room small dirty and smelly. The whole place needs a face lift.
Classic Facials
The heating didn't work in our room but we were given a heater which was a god save. The bedding was amazing. It was like sleeping on a cloud! The staff were nice in the restaurant but the receptionist was not helpful as she didnt pass on the message about our radiator or tell the cleaning staff we had a late check out so they knocked twice
Swedish Massage
The staff made our overnight stay wonderful and the spa treatments we had was also a lovely experience ..well done to the new management..10out of 10 ..and yes we will regular
Classic Facials
Unfortunately me and my husband did not have a particularly good experience. The pool water was extremely cold, then eventually the jacuzzi’s temperature changed too and it was uncomfortable to sit in as it was also cold. The aromatherapy room was very poor, we could not smell any aromatherapy oils. The relaxation room was cold. The stream room was dirty, definitely in need of a re-vamp. I was unable to use the lockers in the ladies changing rooms, unsure why. The shower was awful too. Very unclean. In fact the whole place is in desperate need of a clean and like I said a re-vamp. After this experience we expected a cream tea that was worth the wait, we’ll it wasn’t, two measly scones a pot of jam and cream between me and my husband. On the plus side our treatments were excellent. We will not be returning. Definitely not worth the money.
Classic Facials
Very relaxing. Staff were lovely and professional.
Body Exfoliation Treatments
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