Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.3
2947 reviews

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Written by our customers, so you know what to expect at each and every venue.
Unfortunately me and my husband did not have a particularly good experience. The pool water was extremely cold, then eventually the jacuzzi’s temperature changed too and it was uncomfortable to sit in as it was also cold. The aromatherapy room was very poor, we could not smell any aromatherapy oils. The relaxation room was cold. The stream room was dirty, definitely in need of a re-vamp. I was unable to use the lockers in the ladies changing rooms, unsure why. The shower was awful too. Very unclean. In fact the whole place is in desperate need of a clean and like I said a re-vamp. After this experience we expected a cream tea that was worth the wait, we’ll it wasn’t, two measly scones a pot of jam and cream between me and my husband. On the plus side our treatments were excellent. We will not be returning. Definitely not worth the money.
Very relaxing. Staff were lovely and professional.
Our visit was fantastic. The massage was amazing. I was in a group of 10 and we all thought the treatments were EXCELLENT. thank you
Excellent stay . Staff service was outstanding
Absolutely amazing. Very friendly, staff couldn’t do enough to help. My only complaint was that the pool was very cold but only due to just being filled. Would definitely return