Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
Check availability and book onlineReviews are written by customers after their visit.
2860 reviews
Food: great value for money... We had a 3 course meal, all meals were generous portions and food was well presented. Menu choice isn’t anything exciting, but tasted lovely. we got the all you can eat breakfast buffet in the morning, which is of a average standard. But I don’t expect gourmet when it comes to buffet so I enjoyed it. And then we even got a 2 course lunch after check out! Again, good portion size - thoroughly enjoyed it but nothing too exciting. 7/10
Staff: reception staff and waiting staff absolutely fabulous, so helpful and friendly. We were told we could check out at 12 and had a rude member of staff come to the door at 11 telling us we had to check out at 11. Wasn’t very pleased with that as we’d had a pleasant stay and was brought down right at the end. 10/10 (not inc the rude lady!)
Spa Facilities: great variety of facilities. 2 jacuzzis, steam room, sauna, adult pool,relaxation lounge and aromatherapy cave. Only complaint is that visited a few years before and it was lovely, it’s looking a little bit used and tired now. 7/10
Treatmeant. Had a Swedish massage with Lisa. Best Swedish massage I’d ever had, my partner is very ticklish and he thoroughly enjoyed it. I nodded off a few times so I knew it was good!! 10/10!
Room: we were in a standard room and it was just that. Hotel was quiet for sleeping but we did stay in the weekday. Didn’t use the bathroom much as used the spa showers etc as they looked better. Big sized bed, tv, hairdryer, 24hour room service. No complaints. We were also provided a fan which was useful in this heatwave! 7/10
Spent a lot of time lounging in their garden, you can either sit and have something to eat or drink or use their sun loungers or bean bags. Was lovely. Although you can see/hear the traffic on the other side of the road lol 8/10
Swedish Massage
Very friendly staff and beauty therapist clearly explained the treatment beforehand and some dehydration tips afterward. Excellent
Head Massage
It was awful the room was small no aircondition the window open only slightly the free standing fan was very noisy but not cooling at all the key system was down so for the whole stay we had to go to reception to ask for someone to open the door the view was of plantroom pipework on the lower roof the pillow where really dirty and with hole in them we asked them to be replaced the hotel dirty and very dated food for lunch was not what we expected sandwich and dessert which was a small cup cake and was given the wrong one and was told that’s all they have under staffed and not very helpful spa facial which was 54£ was more of shoulder and arm rubbing no massage on the face at all very disappointed not worth what we paid never again will I go there
Classic Facials
I was very impressed overall with what was on offer and available at the spa, lovely to have so many rooms to use , and lovely sunbeds, food was delicious too.
Swedish Massage
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