The facilities at this spa are fantastic! Plenty of bubbles, with both a warm jacuzzi and a cooler whirlpool, a sauna, steam room and aromatherapy cave. The relaxation room was lovely, though would benefit from small individual reading lights for those wishing to read without interrupting others. The changing rooms were the only let down, very small and only one shower - but there are lovely changing rooms up by the regular pool on the ground floor - so just use those instead.
Plentiful supply of towels, nice comfy robes and lovely friendly reception staff.
I had a 1hr aromatherapy massage included in my stay and Gabby was my therapist. I explained that I was feeling very tense in my lower back, shoulders and neck and would prefer if she could concentrate on those areas and ignore my legs if that was okay - she did exactly as asked and also massaged my head and arms/hands - it was blissful!! Her pressure was great, she really worked away my knots of tension - big thanks 😀
I would highly recommend this spa to anyone, child free & not overcrowded either 👌
The actual experience was ok but the receptionist was rude so ruined the whole experience.
She showed all new visitors around the spa but obviously thought I didn't deserve that treatment.
They made a mistake with my booking and it felt like it was me at fault.
The female receptionists whole attitude was off and wrong towards me and on the premise I would never return or recommend!