Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.3
2914 reviews

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It was awful the room was small no aircondition the window open only slightly the free standing fan was very noisy but not cooling at all the key system was down so for the whole stay we had to go to reception to ask for someone to open the door the view was of plantroom pipework on the lower roof the pillow where really dirty and with hole in them we asked them to be replaced the hotel dirty and very dated food for lunch was not what we expected sandwich and dessert which was a small cup cake and was given the wrong one and was told that’s all they have under staffed and not very helpful spa facial which was 54£ was more of shoulder and arm rubbing no massage on the face at all very disappointed not worth what we paid never again will I go there
I was very impressed overall with what was on offer and available at the spa, lovely to have so many rooms to use , and lovely sunbeds, food was delicious too.
The hot stone massage was great! I really enjoyed it. Went for a steam afterwards but it wasn’t working! So had a sauna & sat in the jacuzzi instead!
Nice rooms, nice spa, spa could do with sound proof spa rooms (relaxation room, sauna, aromatherapy room) you can hear all noise from the pool & jacuzzi. I happened to be in the spa with rather loud people. Food is very tasty and filling.
Exceeded my expectations. They were very accommodating, changing our dinner to the evening before our spa day. They offered a 3 course dinner and buffet hot and cold breakfast. The facial was the best I've had - Alice was great.