Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.3
2938 reviews

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Written by our customers, so you know what to expect at each and every venue.
I was told the night before my stay there were no spa facilities available due to a water leak. It was too late to cancel so we went for it. The therapist went sick so it took a lot of discussion to re arrange our treatments. The treatments were ok but the facilities were very dingy and could do with a lick of paint. They did have a 2nd pool but there were constant swimming lessons and it was full of kids so could not use this either. Our hotel room had problems with the water first no hot and then I cold. The tv did not work and when I complained I was told to go to the beach! The receptionist was very rude and unhelpful. This was not a relaxing stay in fact it was quite stressfull!
Great leg wax as usual at Hallmark Westcliff, very experienced an attentive therapists.
Very good indeed thank you to all the staff.
Very good indeed thank you to all the staff.
Went with friend both of us really enjoyed the massages. They were excellent. Facilities need a bit of modernising but they were good. Afternoon tea was lovely- we Sat in the garden. All staff were excellent. Lovely day and would defiantly go again. Thank you