Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.4
3172 reviews

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Written by our customers, so you know what to expect at each and every venue.
We did have a lovely day, but the spa itself is getting a bit tired and the pool was to cold for a spa pool. Very disappointed with the scones, which were brought out to us frozen!! Average treatments, nothing to sing home about.
Great individual rooms especially the relaxation and aromatherapy ones! The bathrooms were way too tiny though and only 2!? Pool was freezing ( everyone said same) although the spa pool was lovely and hot - just like home but unfortunately its so small that it was packed for the whole time!
A little disappointed. On Saturday we were told there were no robes and this made our experience very poor. How can you go for lunch or walk through the restaurant in the extra towel they provided? The spa itself was very tired and dated with tiles coming off on the seating areas in the steam room, causing it to be a bit uncomfortable.
Booked for 6 girls, although the treatments were very good, the hotel itself is very tired looking in the bathrooms and downstairs pool area. We were also disappointed that one of the lunches that we ordered did not arrive with the others, and had to wait for the 6th one to be cooked so this person ended up eating on their own as the rest of the food was going cold, not much apology from staff and no offer of compensation.
We enjoyed a relaxing day at the spa and had a lovely tea. My friend was well catered for in terms of dietary requirements. My only criticism was the spa pool was really cold!