The actual spa facilities and changing rooms were very outdated. The shower was awful and no products were available to us. Also what is the point in the slippers when you can’t wear them As the floor is too slippery? Also the builders came in to look at the light in the pool areas whilst I was relaxing, could this not be done out of hours?
The massage was ok but I had to ask for a medium to strong pressure and her reply was that she had tennis elbow in both arms so she couldn’t do that. I was very disappointed with this as I suffer from awful knots in my shoulders.