Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
Check availability and book onlineReviews are written by customers after their visit.
2941 reviews
On arrival our booking was for another day although it shouldn’t have been, they did fit us in but jacuzzi and pool freezing cold due to boiler issues. A free drink at the bar was offered as compensation! The Spa changing facilities were too small and scruffy and dirty. Although the staff tried to be helpful they clearly didn’t know the answers to simple questions about their facilities. The bar area was in need of a good clean and the furniture was broken and scruffy, including the sun loungers around the pool. I have never written a bad review ever but feel on this occasion it’s a necessity. This spa experience was a gift for my birthday from my daughter and to be honest I feel she wasted her hard earned money.
Swedish Massage
Needs a good scrub, loungers by the pool are only fit for the bin. Treatments were good
Swedish Massage
The place is falling down, tiles missing, pipe burst no heat in the pool or jacuzzi. Needs a refurb. The only upside was the therapists, highly skilled all 4 of us enjoyed our treatments.
Swedish Massage
Superb stay, never been somewhere and left feeling so relaxed, treatments were superb. Would definitely visit again
Classic Facials
I thought the value of what we paid was perfect. Breakfast was fine. The rooms was lovely and clean. I did find when we had brekafast one of the mornings they wasnt on time I waited 20 minutes after they were open for all of it to come out. Also i found the service was extremly slow. I also had cream tea later that day and we were just waiting alot of the time for service.
Aromatherapy Massage
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