Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

Check availability and book online

Reviews are written by customers after their visit.

4.3
2964 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Staff were great especially Jodie who did the facials, facilities were good but needed more heat on steam room and jacuzzi
Spa it's self was lovely. I had a massage. It was lovely except the next day I could hardly move as my back is very bruised. But this is not due to the treatment being done wrong it's just my body. Beautician was lovely and chatty made me feel at ease. Spa facilities are good the only problem we had was we left the spa early as the jacuzzi was cold and wasn't warming up. The steam room wasn't steaming up and the areomathearpy room was open but the same people sat in there for 2 hours and we couldn't get in. On their part this wasn't fair as they wasn't giving anyone else the chance to experience this. Overall the spa is really good and hotel was lovely to stay at. I will be visiting again
All staff very pleasant and helpful. Pool, spa etc very good. Aromatherapy steam room out of action but otherwise good
enjoyed the visit and therapist was friendly
Very poor, terrible customer service, steam room out of action, pool cold and unpleasant. Changing rooms very small and smelly and not a nice place to undress or dress.