Spa it's self was lovely. I had a massage. It was lovely except the next day I could hardly move as my back is very bruised. But this is not due to the treatment being done wrong it's just my body. Beautician was lovely and chatty made me feel at ease. Spa facilities are good the only problem we had was we left the spa early as the jacuzzi was cold and wasn't warming up. The steam room wasn't steaming up and the areomathearpy room was open but the same people sat in there for 2 hours and we couldn't get in. On their part this wasn't fair as they wasn't giving anyone else the chance to experience this. Overall the spa is really good and hotel was lovely to stay at. I will be visiting again
Very poor, terrible customer service, steam room out of action, pool cold and unpleasant. Changing rooms very small and smelly and not a nice place to undress or dress.