Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.3
2754 reviews

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Written by our customers, so you know what to expect at each and every venue.
It took about a week for the treatment time to be confirmed. No one replies email or answer the phone. Arriving half an hour before the treatment time, no one was at the spa reception. Some other people were waiting as well. Small portion and limited choice in restaurant. Room is very small. The staffs are not the most helpful and friendly
A lovely hotel once inside. Varied spa facilities and great treatments with s facial and a massage. Gel mani and pedi not quite as good as both chipped the next day. Staff were lovely and friendly and helpful. Would go again
Great value for money in terms of what was included. The actual hotel and spa are very tired looking and the changing rooms were ridiculously small.
We got the escape package deal, 2 nights, 2 spa treatments, use of gym, pool, breakfast on both days, 1 lunch and 1 dinner. Everything was lovely, spa is really nice, room was perfect and the food was very nice! Great value for money!
I stayed at the Hallmark hotel Bournemouth for a week as a holiday and in that time had 7 spa treatments. I had not experienced any treatments before, so it was a learning curve about what to expect and how I would feel. I have to say that I was put at ease with every appointment and the girls told me what every treatment involved before starting the treatment. I would recommend the facilities at the spa. The only other thing I would comment on was the changing rooms, they need updating. And it would be nice to be informed that 4 hen parties where to be making use of the facilities at an earlier time rather than wait until you are in the spa enjoying yourself only to be bombarded with giggly girls in the middle of the morning which put me off completely.