Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
Check availability and book onlineReviews are written by customers after their visit.
2754 reviews
Our room and the hotels facilities were lovely just as we expected from the pictures. The spa was perfect with lots of different treatments to take full advantage of! And our room was nice and tidy just as we hoped a downside was that we was on the 3rd floor and the lift was out of use, and the stairs are pretty steep, other than that a great location not to far from the beach!
However we did have some dissapointment when it come to our evening meal in the restaurant which was included in the deal! To start off we wasn't offered drinks for a least half hour and even then we had to ask for them, both the starter and main I ordered come out as completely different dishes forcing my partner and I to eat at different times, we was in the restaurant for 3 hours and did not even stay for dessert, we was extremely fed up at this point and the manager was not considerate or helpful in anyway.
AromatherapyShow all…
Whilst there appeared to be a couple of guests complaining about various things, we had no complaints, and had a very relaxing stay. Spa therapy was particularly good.
SwimmingShow all…
The room was nice clean and comfortable the meal was good with generous portions good choices for breakfast I would go there again
AromatherapyShow all…
The hotel is quite run down, the lift wasn't working whilst we visited and we were on the third floor! The food was nice at the restaurant but we waited a long time for dinner, breakfast was just chaotic no structure really and we didn't actually go for our inclusive breakfast on the second morning. The room was ok, but nothing more than that. The hotel needs some TLC and more staff, the staff during out visit were lovely but just not enough of them. In honesty I wouldn't go back to this hotel again.
AromatherapyShow all…
Very tired looking hotel in particular the rooms
Room given top floor and lift was out of order not convenient after a hernia surgery could not change room as the hotel was fully booked
Needs a good clean including the spa
Staff were very helpful and the breakfast and dinner were good
AromatherapyShow all…
Contact
Discover
© 2024 Treatwell Limited
ee118b48-20f6-41a5-8f2b-88d2e5590d72