Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
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2942 reviews
All staff were friendly and polite however there were quite a few issues on arrival we were told the had run out of robes and that there were no lockers available which meant we had to keep our bags behind the reception desk and keep going to get them when we needed anything , we were provided with an extra towel but that didn't help with privacy as we fetched our bags back and forth not making a very relaxing visit, the changing room was tiny and inadequate and there was only one toilet which due to lack of space someone was changing in ! furthermore there were wet towels and empty cups in abundance cluttering up the chairs and tables obviously no longer in use as we were the only people in the pool at that time the place looked unkempt and uncared for not exactly a spa experience, We enjoyed our facials but the reception area of the spa was filthy the sofas were stained and there were rolls of dust and dirt under the chair as it is such a small area I imagine its not that difficult to keep clean overall we would not be recommending it , My daughter (also a Mum)and I were looking forward to our mothers day treat and came away very disappointed .
Classic Facials
Lovely spa real treat. The lunch was fantastic really helpful waiter. Wish the steam room had been hot when we arrived and swimming pool a little warmer. Other than that it was a great day made to feel very welcome and my two sisters really enjoyed their day and their spas. Thank you
Pedicure
Fabulous full body massage by Lisa. Probably one of the best I’ve had. The difference in water temperatures, red hot in the jacuzzi and very cool in the pool, was very noticeable. The ladies changing room is very small and with the number of ladies there when we were there, it was difficult trying to change in such a small space.
Apart from that would come back again.
Swedish Massage
Purchased 2of the spa day deals through Highlife as a Christmas present for my mum. Food for lunch was fantastic, able to choose ANY item of the menu and the staff were extremely friendly. Lisa did the massage and wow, it was amazing she hit all the right spots and I’d definitely ask for her when I go again. Loved the aromatherapy cave and the relaxation room was a nice touch as there are only chairs round by the pool. I’d recommend this to anyone, even at full price.
Swedish Massage
Had a wonderful stay, the staff were so helpful and nice, the food was fantastic and the rooms were comfortable, if a little dated. I wouldn't hesitate to come.again.....thank you!
Swedish Massage
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