Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.3
2852 reviews

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Written by our customers, so you know what to expect at each and every venue.
Excellent value for overnight spa break, Staff very friendly, room very clean, great Swedish massage. Downside is spa looking in a bit tired, otherwise great overall
Therapist was brilliant, professional, calm and just right. Reception staff ok but unclear on voucher and what was included - tried to charge me for treatments I'd already paid for initially! Lunch on the voucher said 2 courses and a glass of prosecco but restaurant staff said one course and I have to pay for drinks. Again I had to argue for 2 courses and managed to get a glass of wine included. Swimming pool and gym not included but spa itself was lovely and treatments faultless. V good for so last minute but so many voucher options I think the venue were confused!
We stayed overnight on one of the £99 offers which included full use of spa facilities as much as one desired, a 25 minute treatment, [the Swedish massage was lovely], evening meal, [3 course and delicious], lovely en-suite double room which was very clean and spacious with tea/coffee provided, tv, hair dryer, iron, and an all you can eat breakfast offering full English/cereals/continental etc..... all in all an excellent stay and fantastic value for money.... we will definitely be back for more..... EXCELLENT
The spa and treatment was great. The staff were brilliant. However the meals were not great and the service was slow (2 hours for lunch was extreme).
Great location only a short walk into the town centre. The hotel staff were all very friendly and all the meals we had were of good quality. Comfortable spacious rooms. The Spa was good but a bit noisy but that was the residents not the hotels fault.