The spa has good facilities, staff are very helpful and we had a good day. The accessibility for disabled guests however is poor. The staircase down is steep and narrow. We had to go up for lunch necessitating another trip up and down the stairs. Apart from this the spa was good and we had a great day.
Treatment by Katy (No Nails or Pedicures )•Swedish Massage
Was supposed to be a 25 minute treatment. Was only in the room for 17 minutes which included undress and dress time.
Went into room and was just told to lay down under towel. Didn’t introduce herself. Ask how I was feeling. If I wanted work on any areas specific. At the end was told to lie there for 5 minutes and relax before leaving. Which I could do in the spa anyway not during time that I’d paid to receive a treatment
Treatment by Katy (No Nails or Pedicures )•Swedish Massage
We had a great spa day which was very good value for money and included a 2 course lunch and 2 spa treatments plus access to the spa. My only feedback was that the size of the female changing area is small and not at all luxurious. It was quite dated with a tiny shower cubicle.