The therapist were lovely and very welcoming, the spa facilities were amazing and clean. We had afternoon tea and that was lovely too . Overall a great day thoroughly enjoyed it. Lovely hot shower and no worries about remembering a coin/pound for lockers , A lovely Vibe to the hotel.
We was on a girls spa day and had a lovely day , we all said how lovely the lady was and how she did so well being on her own as someone was off sick also found out she only started day before so well done you did grand
Bad experience trying to sort anything before the booked date (unable to get through on the telephone & not great at returning calls) also
Unable to have the treatments we asked for, although the treatments we had were very nice. Also disappointed with management (office based) not very helpful and I was told treatments are subject to availability and is stated on the site (not that I could find!) he did offer a refund but after all the hassle, no, poor attitude to situation, will not return!