From the beginning to end both me and my fiancée had a lovely spa day here.
Staff were all very friendly and helpful and facilities were very good. We both had a Swedish massage and both treatments were lovely. Would definitely recommend and come back.
The facial treatment was great but the Spa needs updating and cleaning. The pool was cold, the steam room wasn’t steamy, the changing rooms were small and the shower in there was not inviting and had black mould on the door etc. We used the facilities once on our stay but not tempted to use again as it felt dirty and uncomfortable. A charge for using robes seemed cheeky as they are complimentary usually, especially if you use the big pool which was upstairs through reception towards the lounge.
Disappointed with the cleanliness of the showers in the men’s changing rooms in both SPA and Swimming Pool both of which had black mould and requires updating.Also the Steam room lacked ‘Steam’ so did not stay in there.
Treatment by Anna (No Nails or Pedicures )•Swedish Massage