Bournemouth Westcliff Hotel Reviews
7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS
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2914 reviews
Real Experiences
All reviews are genuine feedback from verified customers, so you know exactly what to expect at each and every venue.Have been to this hotel before and it is always beautiful. Reception were friendly professional & welcoming. Room was ready early so added bonus. Room was lovely large airy and spotlessly clean. Lunch, dinner & breakfast were included in our package all were delicious with a good varied menu. Unfortunately there seems to be some miscommunication with their booking system I telephoned the hotel direct & booked lunch dinner & our Spa treatments but upon arrival no record of my bookings could be found. Not a problem for lunch & dinner but the Spa was completely full & we were unable to have our Spa treatment which was very disappointing as this was one the main reason for our stay.
SwimmingShow all…
Had a lovely evening for my partners 21st could not fault our experience at all lovely place,lovely people very happy partner :)
SwimmingShow all…
We were pleasantly surprised with our stay. The staff were incredibly welcoming and very friendly. The spa was busy so we had to make do with the 25 minute sessions, but that was our fault for not booking them sooner. That said the facials were very good; the back and shoulder massage very through; nails well done and a good range of colours. The spa facilities looked very new and when I heard they were not then they are well-maintained. The food was very good, I had low expectations of such a good deal and the range and quality of the food far exceeded these. A great dinner, good choice of breakfast including very fresh pastries and a nice lunch. Restaurant managers were both excellent.
Steam and Sauna Therapy
Really enjoyed the weekend at this hotel, except they had no recollection of the booking!! Spent a while sorting this out but was given a complimentary bottle of wine as an apology!!
The spa was awful!! Full of wet towels and robes and half eaten strawberries from previous clients!!!! The pool and jacuzzi were freezing!!!!! So cold could not swim and everything was cold and dark so couldn't even sit out and read if wanted too.
The massage was excellent (Lisa) and the food was lovely with excellent service (eve meal)
Overall if the spa had been better and the room not quite so hot (heating on all night) it is a great experience.
I took my daughter for a well earned rest from her hectic life, shame all wasn't great but think it did the job!!!!
Swimming
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