service was poor as was the food. hotel was very noisy with guests screaming in the hallways at 2.30am! also our fire alarm went off twice during the night for no reason. for 185 per night and not even a free bottle of water. not good
Staff were very attentive, the facilities great. We had a very relaxing spa break. Some of the rooms could have done with a good clean and a little DIY TLC.
It took about a week for the treatment time to be confirmed. No one replies email or answer the phone.
Arriving half an hour before the treatment time, no one was at the spa reception. Some other people were waiting as well.
Small portion and limited choice in restaurant.
Room is very small.
The staffs are not the most helpful and friendly
A lovely hotel once inside. Varied spa facilities and great treatments with s facial and a massage. Gel mani and pedi not quite as good as both chipped the next day. Staff were lovely and friendly and helpful. Would go again