Whilst there appeared to be a couple of guests complaining about various things, we had no complaints, and had a very relaxing stay. Spa therapy was particularly good.
The hotel is quite run down, the lift wasn't working whilst we visited and we were on the third floor! The food was nice at the restaurant but we waited a long time for dinner, breakfast was just chaotic no structure really and we didn't actually go for our inclusive breakfast on the second morning. The room was ok, but nothing more than that. The hotel needs some TLC and more staff, the staff during out visit were lovely but just not enough of them. In honesty I wouldn't go back to this hotel again.
Very tired looking hotel in particular the rooms
Room given top floor and lift was out of order not convenient after a hernia surgery could not change room as the hotel was fully booked
Needs a good clean including the spa
Staff were very helpful and the breakfast and dinner were good
So was made to feel somewhat welcome. Massage was so lame I fell asleep. No other words. Did not feel anything Swedish about it. Next time girls need to put back into it.