Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.3
2942 reviews

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Written by our customers, so you know what to expect at each and every venue.
The spa lunch menu, staff & cocktails great. The pool, jacuzzi and relaxation lounge were to cold to stay in and nowhere to sit. Changing room tiny & 4 of us struggled to move around each other. Only one locker left, couldn't put all our stuff away. Paid for robes and parking, this should be included. Mums 70th so wanted it to be special. Disappointed with the spa. Not enough loungers or sests. Couldn't relax anywhere. Fed back to hotel at time.
Treatments and the food where 5* I think the spa it's self is due a upgrade . The changing facilities not clean with a damp smell. Pool, hot tub and steam room all need a really good detailed clean. The food and the rest of the hotel was really good.
We had a lovely experience at the spa, we had facials and the young lady that did them was lovely and professional and it was amazing! (Highly recommend) The facilities were good, the pool was nice and warm and really liked the lighting it made it feel like nighttime. We had a lovely lunch in the hotel bar area, again staff welcoming and friendly. We both enjoyed our meals. The changing room for the spa was very cramped, one small shower and maybe a bit of fixture and fitting needed.
A very pleasant stay. There was an issue with our appointment times in the spa even though they rang me at home before to change them. A bit annoying but my massage was very nice. The food was very good indeed!
All the staff were really nice, very welcoming. My husband and I both had a treatment which we both enjoyed. Anna was welcoming. The treatment room was clean and calm, which made the experience all the nicer. Definitely would recommend.
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