Lovely staff, went above and beyond! Gabi especially in the hotel restaurant was so lovely! Would definitely recommend this hotel, not only for the stay but for the food, spa treatments and the exceptional hospitality!☺️
Room dated and dust clearly visible on side tables, bulbs out in bathroom, view shocking, kitchen vents woke us for 5:30am, in the bar draft beer flat, for a virgin experience so bad.
Another fantastic day at Westcliff Hotel. These spa days are so great that we have made it a regular thing, something to look forward to a few times a year, a developing tradition... Highly recommend.
The food on the first night was awful, breakfast was ok, afternoon tea cakes were still partly frozen, one of our treatments that was included in our package was canceled due to staff sickness. The shower in the spa needed a good clean as it was disgusting. The only thing that was good was the staff they were very friendly