We had a lovely day. Receptionist was very friendly and welcoming. The head massage was wonderful, lovely lady. Afternoon tea was great too. The only disappointment was the spa itself. It was smaller than we thought. The pool was very cold. One of the rooms was closed for the day which made all the other rooms very busy and packed. Overall, we had a lovely time.
Sadly spa had works going on In aromatherapy room & workmen there.
Initial staff were very friendly and helpful.
My Swedish ‘full body’ was ok but not full body, only used rapeseed oil & did not focus on areas i asked for, £75 for 50mins & did not get any knots out around my upper back/neck, overall i felt very disappointed.
Found free parking on a side street right by the hotel & spa rather than paying to park in own private car park. Nice spa day but was let down by being unable to use all the facilities due to refurbishments which we were not made aware of. Ladies changing room is very small & difficult to change etc. Relaxation room was a disappointment as was just a couple of sun beds shoved in a room with a beach picture on the tv and fake candles, needed music & comfortable beds. Lunch good but service slow.
Treatment rooms were compact but pleasant. With soft music and a lovely aroma made for a relaxing atmosphere. The beautician explained to my wife what she was going to do and how deep she’d like her massage unlike my beautician. The facilities that were included was an extra bonus ie sauna, steam room and more. Would definitely go again.