Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

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Reviews are written by customers after their visit.

4.3
2860 reviews

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Written by our customers, so you know what to expect at each and every venue.
Everything good at the Westcliff and enjoyed our day, including the lunch. Only issue noted is that the spa and changing area look a little worn and in need of updating or decoration.
Steam room floor was really dirty, spa pool wasnt in use, changing rooms tiny and had no toilet roll, then told by member of staff to put it in the holder ourself, charged £6 each for robes and slippers, rob was tiny half way up my arms and wouldn't go round me . And no slippers in stock, floors was so wet a lady slipped up 5 members of staff around the desk no one was sweeping water of the floors, was told my facil was elimis products, for the lady to then use kaeso product , not happy
N/a
A very nice Spa Day even though the Spa pool was closed, but we were notified that it would be out of action because of unforeseen circumstances. The Spa facilities look a bit tired and well used, but the Aromatherapy steam room was super. The changing rooms are a bit cramped and need updating. The restaurant was very nice and all the staff we met were very polite and helpful.
Great hotel within walking distance of the town centre…excellent service & staff. Spacious rooms, great spa facilities & good food. We thoroughly enjoyed our stay and treatments.
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