My therapist did not leave the room for me to arrange myself onto the bed. Her backpack was in the shower tray, the room was cold and every time a door was opened it made the door of the room sound as thought it was being opened. Very offputting. There were no slippers on arrival despite being told they provide slippers on arrival however we were later given some once they have come on the delivery. The female changing rooms were out of action which we were not made aware of.
Well looked after. Really relaxing spa day. The voucher was through Red Letters, would recommend updating what is included (ie, one course meal), the voucher is probably generic. Didn’t make any difference to the day. We thoroughly enjoyed the spa and food.