Had a lovely stay . Very clean and comfortable.
A lot of what was in the menu was unavailable unfortunately.
Spa treatment was very nice.
Will be returning next year.
Christine was fabulous on all her 4 facials . Unfortunately the massage therapist lost interest on last session and my daughter was very disappointed as the girl disappeared to toilet but finished on time with only the massage being an oily rub .
Myself and my friend had a massage, therapist had to leave the room on both our treatments as she said she felt sick. We both never got the full time on our treatments was very unacceptable and poor service.
We also had to pay for higher of ropes and slippers, which we we're never told about before hand.
Very unhappy with our experience.
Not as expected. The whole spa is in desperate need of a refurb. Both male and female changing rooms are tiny with limited facilities in them. No locks on the toilet doors in the mens changing room. The hot tub was not operational initially, mens changing rooms were not clean (black mould on tiles).
My therapist was 6 minutes late. She did apologise & took me through to the beauty room. Confirmed that I was having full body deep tissue massage. She don’t ask what pressure I want or how was the pressure. She started on my back, arms then finished the back of the my legs. Once she finished my legs she asked how it was. Then walked out the room without saying another word. Thought it was very strange as she hadn’t done the front. I left it a few mins when I realised she wasn’t returning