Bournemouth Westcliff Hotel Reviews

7 Durley Chine Road, Bournemouth, Dorset, BH2 5JS

Check availability and book online

Reviews are written by customers after their visit.

4.3
2960 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
The frills are secondary to the primary expectation of a hotel stay. Primary I'd expect the bed to be of a high standard. Although the bed was reasonably comfortable, it was so noisy that every time I turned in my sleep, I'd wake up from the noise the bed makes. This pretty much spoilt the entire stay. The noisy bed aside, I would rate the experience as acceptable plus.
Staff were very nice and lunch was good. Enjoyed my treatments. However, the changing room is tiny with just 1 shower which didn’t look very clean. Pool is quite chilly too. Not enough loungers in the chill out room, only half of the heated benches in aromatherapy room work. Parking was £7.40 and the robe and slippers cost £6 when usually these items are free. Unfortunately I would not go back here for a spa day.
Spa and bar staff were friendly and helpful, but reception not so much. Spa pool and jacuzzi were freezing and loungers in relaxation room were so uncomfortable. The relaxation room was noisy from banging upstairs and chairs moving on the floor from whatever room is above. Sauna smelt odd and not overalls clean. Ladies changing room tired and grubby. Treatment room were noisy and treatment was rushed. Sadly not an overall relaxing day.
The staff were very helpful and welcoming. It was great that they provided phone charges . I was given a brief tour prior to using the Spa . Can't wait to come back
Very busy as lots of spa vouchers offers on as well. Spa staff very busy plus agency staff very friendly & helpful . Spa needs a little updating . Treatments lovely
85
1
85
86
87
420
87