I initially booked for a Gel manicure and pedicure combo worth £40-45. When I arrived there I asked the therapist if I could change and have a normal pedicure instead. When I go to pay they charge me £57. They said because I changed and it was no part of the combo, but nobody told me that when I asked if I could change it (and I change for a less expensive treatment) So really disappointed, I was pretty loyal to this place but these kind of things show you when you are not valued as a costumer
The salon no longer used a specific product I wanted used with my facial and massage. Therefore this was extremely disappointing. The therapist was good but without the product I wanted it was like a job half done.
Awful shellac mani. Wouldn't return. I got them done and by the next day they were lifting at the edges, up and away from the nail meaning they were catching on things and essentially peeling off. Super distracting and I ended up having to peel the ones that were lifting off.