I initially booked for a Gel manicure and pedicure combo worth £40-45. When I arrived there I asked the therapist if I could change and have a normal pedicure instead. When I go to pay they charge me £57. They said because I changed and it was no part of the combo, but nobody told me that when I asked if I could change it (and I change for a less expensive treatment) So really disappointed, I was pretty loyal to this place but these kind of things show you when you are not valued as a costumer