From the moment you arrive, you are greeted warmly. The stylist is highly professional and provides a tremendous service. In all the appointments over the last year, I have never been disappointed either with my hair colour nor the hair style. The head massage is wonderful! Jordanne makes you feel special and the treatment received is excellent. You leave feeling and looking great.
Very disappointed to turn up to my appointment and be told that i should have had a skin test at least 48hrs beforehand and therefore they could not colour my hair. Having arranged childcare for the afternoon this wasnt what to wanted to hear! Whilst i understood the reasons why they needed to do this at no point in the booking process was this highlighted to me. Not a great start! It did improve as i agreed to just have a cut and blow dry which i was pleased with and after chatting more to the stylist discovered she had only been there for 1 month. At that point I was a little surprised that no one more senior came over to apologise for the lack of communication, prior to my appointment about the skin test.