Sacha is a lovely lady. However, I booked my appointment 9am that days for 12.15pm. I felt the haircut was rushed. I had bathed at home so my hair was wet. I wasnt asked if I wanted my hair cutting. The haircut was as I had asked, whilst feeling rushed. The finish of the hair was wavy as asked. Apart from not being asked if I wanted my hair washing again and the haircut feeling rushed it was a pleasant experience.