After a bad experience in other places with Brazilian blow dry, this one was a pleasant surprise.
Staff very friendly and a nice environment. The treatment seems to have worked as expected. I am very pleased with the result.
Excellent staff, very helpful and professional. They made sure I was happy with the service. The salon is clean and stylish. My hair dresser was very fast and professional.
Salon is centrally located with lovely massage chairs. I was kept waiting and the salon seemed understaffed, but my color turned out great. Everyone was very friendly and would recommend.
I was a bit nervous when I came up to the salon on Essex Road as it looked like a wig shop with dozens of ponytails of different colours hanging in the window - looked like Native American scalpings! I went for a brazillian blow dry which I have no complaints about, but while the staff were very friendly, it was so chaotic. I was left with shampoo on my head for over 10 minutes at the sink because apparently 'I had a yellow scalp and it's very oily' - yup - I don't know what he was talking about, either!! It was starting to burn, I was cold and just wandering whether to walk out with suds in my hair! The hairdresser had a few clients on the go so that could have been another reason.
There was also a hard sell towards 'protein' products which when the staff explained why their protein product was so important it had a very shaky science around it. I could hear clients being pushed to buying or booking a time for a 'protein' wash.
Friendly but unprofessional. Would not recommend - pay a bit more somewhere else for a better experience.