I was a bit nervous when I came up to the salon on Essex Road as it looked like a wig shop with dozens of ponytails of different colours hanging in the window - looked like Native American scalpings! I went for a brazillian blow dry which I have no complaints about, but while the staff were very friendly, it was so chaotic. I was left with shampoo on my head for over 10 minutes at the sink because apparently 'I had a yellow scalp and it's very oily' - yup - I don't know what he was talking about, either!! It was starting to burn, I was cold and just wandering whether to walk out with suds in my hair! The hairdresser had a few clients on the go so that could have been another reason.
There was also a hard sell towards 'protein' products which when the staff explained why their protein product was so important it had a very shaky science around it. I could hear clients being pushed to buying or booking a time for a 'protein' wash.
Friendly but unprofessional. Would not recommend - pay a bit more somewhere else for a better experience.
I had a T-Section highlights done at Brasil Hair. The staff was very nice and attentive. Erick did a great job and I love my hair. I really enjoyed my treatment and will recommened this salon to family and friends.
Nice ambiance, friendly and professional staff.
All my requests have been attended and the results couldn't have been better.
Definitely recommend.
See you guys in a couple of months