Jenna was lovely and this was my first time at Brass and I was made to feel very welcome. I only had a fringe trim but Jenna was chatty and friendly and made me feel at ease as I was nervous visiting a new salon. I believe the salon has recently been renovated and you can tell as it was really well kept and lovely inside. I'm looking forward to going back in the future. I also found it great to be able to book through treatwell online, it was quick and easy.