I opted for this salon as it was local and was value for money.. on arrival at the salon it was very noises but this was not the salons fault, there was works going on outside, a hammer drill digging up the pavement. I was offered a cup of tea and asked what I wanted from my treatment, I.e, very straight ir just frizz free. I wanted it straight so the lady said that she would use stronger product. It was a man doing my hair who did not talk much english so the lady did asked me what I wanted. My hair was washed and then, a liquid was sprayed in my hair and combed through, it was them blow dried, which let off a very strong chemical smell, it actually made my eyes water and I had to cover my eyes with towel while it was being dried, I'm not sure if this is what to be expected or not. After my hair was blow dried it was straightened with straightening irons and then I left. I was not given any advice about aftercare. It was only from reading others reviews that I understand that should not wash my hair for 48 hours.